The pilot actions are based on the introduction of the concept of Behavioural and analytical demand-side management (DSM). Behavioural DSM focuses on educating consumers and encouraging individual participation to attain energy saving, whereas analytical DSM finds opportunities for saving energy through equipment monitoring and data analytics.  PA1 wanted to trigger this process of change or, better yet, for change, by focusing on all users who live and manage buildings, giving them an instant measure of the effectiveness/ineffectiveness of activities undertaken. The first activity to stimulate awareness is visualization; for this reason, immediate and objective evaluation is provided, in the case of Project TOGETHER, by investments in devices for the real-time detection and monitoring of electrical and heat consumption. Two modes of system interventions were carried out and are detailed in the Investment fact-sheet, available on the website. The pilots have been concretely involved in a project of technological and behavioural experimentation. While technological experimentation consists in the installation of devices, as well as in the relevant training and the increased ability to analyze consumption scenarios, behavioural experimentation comprises a series of activities common to all the buildings and for specific activities defined by the single Negotiating Panel. The process can be summarized as follows:

1. Establishment of a mixed work group, composed of as many subjects as represent the building and sub categories of users,  called the Negotiating Panel; 2. Implementation of a SWOT survey of issues concerning buildings realized by the working group; 3. implementation of energy audits that suggest a list of necessary interventions to improve energy efficiency in each building; 4. Verification and analysis by the working group of the results of energy audits; 5. Acquisition of skills and knowledge to leverage the potential of sensors; 6. Identification of critical points and definition of an Action plan per pilot building, including technical, financial and Demand Side Management activities;  7. Verification and monitoring of the energy curves and consumption targets; 8. Approval of a building alliance stating a goal of energy reduction to be achieved within a certain testing period. The specific activities of each institute reflect the contents of the intervention plan defined by each negotiating panel on the basis of a framework of suggested interventions, to include “nudges” through the process of training, animation and support triggered by the TOGETHER team.  Social investments chosen and conceived by the members of the various Negotiating Panel range from the establishment of an Energy Team to the production of posters/leaflets, as well as the production of videos and signage and the organization of internal awareness events, which, just like “gentle pushes” do, activate processes of reflection and behaviour change. TARGET GROUPS 1. staff working in the 2 institutional buildings involved in the project for a total of 80 persons; 2. end-users of the public buildings actively involved in the project: 300 students, 40 teachers, 20 auxiliary staff; 3. Approximately 5,000 students, staff, teachers and visitors targeted by the peer to peer activities and communication campaign organised in the single pilot buildings and targeted by the info point installed at the premises of the pilot buildings RESULTS 20 tested action plans oriented to integrate demand side management tools with the use of advanced tools to monitor energy consumption; 1 user oriented dashboard dialoguing with the end users; 20 Negotiating panels. It a is a group of people on a specific object/building who work together in a joint effort to reach the set goals of energy saving, thereby achieving mutual benefit; 17 signed Building Alliances out of 20 buildings: the effort to reduce energy consumption is a shared effort; 1 Energy Performance IntegratedContract launched in October 2018 capitalising the experience and data acquired thanks to the implementation of the pilot actions, pros and cons. The contract is published in the Official Gazzette of the Italian Republic and represents the condition for continuing the supporting activities with regard to the 10 Associated partners involved in the project. 

Pilot action factsheet