On 11-12 September 2019 our partner PIOIRO - Polish Chamber of Packaging Recycling and Recovery took part in the first edition of the Retail Challenge Poland Forum, the only meeting in Poland dedicated to the entire retail sector: both food and nonfood, on & offline chains - as well as suppliers from the FMCG and durable goods sector.

The meeting gathered over 550 guests, including 85 food and nonfood chains. There were 10 thematic sessions focused on the biggest challenges of the sector:

• e-commerce for retail, • new strategies for transforming market,

• omnichannel retailing, • customer engagement,

• tech & innovation, • logistics & distribution excellence,

• people in retail, • cooperation retailer & supplier,

• circular economy & sustainability • digital payments & financial services.

The Forum's program was full of case studies, inspirational lectures (by Joanna Pajkowska, a sailor who was the first solo Polish woman to circumnavigate the world around the Three Great Capes and Aleksandra Przegalińska-Skierkowska, the Philosopher-Futurologist) as well as numerous panel discussions.

Considering the needs of the retail sector, the first day of the Forum was focused on looking for answers to such challenges: which way will retail develop in Poland, what is the role and perception of the e-commerce channel in the organization, what changes in trade implies digital transformation, what are the future " stars of the retail market and in which formats to invest, what values ​​will determine purchases in the omnichannel, how the role of the loyalty program in the retail sector changes, in which technologies it is worth investing, and what is just a "gadget", how to increase the efficiency of the supply chain in the era of expectations "The same day delivery", how to deal with the shortage of warehouses in Poland and what purchases and suppliers do not like in negotiations.

On the second day, participants have been introduced to the topic of technological development, inextricably linked to the economy of the circular cycle. The Forum was focused on topics related to the 4.0 revolution, responsible consumption, climate neutrality, elimination of plastic. On stage, in the plenary session we had the pleasure to host, among others Mr. Michał Kurtyka, Secretary of State, Deputy Minister of the Environment.